We believe in highly collaborative, research-based design. And basically, that's what UX design is. Of course, the user part of User Experience design is the most important piece because no matter what you're designing, it's for someone to use. Doing the research to make sure we're meeting the right needs for the right people is what we do. It's more satisfying, it makes your business more successful, and most people just aren't doing it.
UX design is really strategic design, and without research, it just doesn't work.
We don't make anything without researching the client's goals, needs, customers, competitors, and field. For example, we won't suggest a blog for a company that doesn't have the staff or time to write one. Doing it is a waste of your time and money.
And that's the point of research: a very real attempt to not waste your money.
We don't just work for you, we work with you.
We have a team of researchers, designers, strategists, content experts, developers, and you. Regardless of how good the rest of us might be, without your input and inclusion in the team, the project is never going to live up to its potential.
For some clients, we handle everything, but for others we just conduct research, or create the UI design, or train their internal teams.
We can help you figure out where we fit best.