Carolyn is a strategic design thinker and user advocate at CCG, where she leads UX/UI efforts across mobile and ecommerce experiences. With a background in UX architecture and mobile app engineering, she specializes in simplifying complex workflows and crafting intuitive, scalable solutions that align business goals with user needs.
Her approach to product design is grounded in systems thinking, high-level problem solving, and a strong commitment to user-centered design. Over the years, she has built a well-rounded career through roles in UX architecture, mobile app development, and quality assurance. Carolyn brings a holistic mindset to her work, ensuring that every solution is both effective and empathetic.
She holds a BA in International Studies from the University of Illinois Urbana-Champaign, with a focus on technology and Asia/Japan, and a minor in Informatics. Driven by curiosity and a desire to make an impact, Carolyn constantly seeks out new learning opportunities, stays on top of emerging design trends, and adapts to evolving user behaviors.
At CCG, Carolyn finds meaning in creating experiences that improve people’s lives and elevate industry standards. Outside of work, she enjoys discovering new restaurants, attending language meetups, and playing video games, from indie titles to the latest AAA releases.
Ever tried. Ever failed. No matter. Try Again. Fail again. Fail better.— Samuel Beckett
Always ask "Why?". And then ask it a couple more times. Dig deep to uncover the real problem behind the surface level requests. The most effective solutions come from truly understanding the core need you’re solving for.
I’m motivated by the opportunity to solve complex problems that make a real difference in people’s lives. What gets me excited to be at work is knowing that I get to bridge technology and empathy to create experiences that are meaningful. The constant evolution of technology and user behavior keeps things interesting, which I love because I always want to be learning.